Waiter

SCOPE OF WORK

Create an environment to satisfy all customers at Mamaesh- Adheres to personal presentation and grooming standards – Ensures all Health, Safety Systems and Practices are adhered -Honest, reliable, professional, competent and knowledgeable – Maintains a cheerful, enthusiastic and courteous attitude and be punctual every time you are scheduled to work -To perform any additional duties throughout the shift.

Main Duties (Order Taking)

  1. Assist the hostesses in greeting, seating guests.
  2. Continuously maintains cleanliness and order in and around the restaurant, service stations and back of house areas
  3. To complete any set-up and opening duties assigned to the station.
  4. To complete any set-up and closing duties assigned to the station.
  5. To practice “full hands in and full hands out” throughout the shift
  6. Report to shift in Charge for their shift assignments (role).
  7. Reports to Branch Manager admin aspects.
  8. Check Duty Allocation and table plans for the shift.
  9. Check the service station set-up and complete according to the checklist “if assigned as waiter”.
  10. Check the service station set-up and complete according to the checklist “if assigned as Cashier”.
  11. Check the service station set-up and complete according to the checklist “if assigned as Host”.
  12. Check the service station set-up and complete according to the checklist “if assigned as Barista”.

During service

  1. Assist with meeting, greeting, and seating of guests and follow the 4 steps of service.
  2. Present menus to guests – host first, then ladies and other guests according to seniority
  3. Inform guests of any daily specialties  recommend items as appropriate
  4. Check delivery of beverages is timely and correct
  5. Reconcile cash and credit payments and follow banking procedures (if applicable)
  6. Check that food and service is to the guests satisfaction, and that guests have everything they require 2 minutes after delivery of each course
  7. Ensure smooth operations throughout service
  8. Ensures that bill presentation and collection of payment is done consistently according to Mamaesh standards
  9. Thank guests for their visit, encourage repeat visit (inform about future events, and take bookings if appropriate), bid guests farewell and assist with departure
  10. Final check on table for any guest property left behind
  11. Ensure that table is cleared and re-laid if necessary
  12. Completes basic food hygiene trainings
  13. Show high importance on personnel hygiene and grooming
  14. Ensure throughout te shift hair nets are worn without fail and gloves when handling food
  15. Complete station training checklist and get certified within 4 weeks

Behaviors

Creates an optimistic, enthusiastic and can-do working environment and Willingly accepts new or different activities or challenges- Promotes a “right first time” approach – Accepts personal responsibility for the delivery of high quality work – Understands the significance of first class customer service.

Job Category: Service
Job Type: Full Time
Job Location: Dubai

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Mama'esh Breakfast Paltter with Tea

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Apperizers
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Palestinian Musakhan Chicken Rolls With Yogurt

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Vine Leaves 5/10 Pcs

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Oven Baked Halloumi

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Palestinian Hummus Fatteh With ghee/meat

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Palestinian Hummus

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Qudsiya

Qudsiya

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Labneh Plate

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Palestinian Foul Medammas

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Eggplant Mutabal

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Palestinian Green Olive Plate

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Za'atar Plate

Palestinian Za'atar plate

7 AED

Soup & Salads

Palestinian Freekeh And Chicken Soup

16 AED

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Freekeh Salad (NEW)

23 AED

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Fattoush Salad

24 AED

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Fetta And Tomato Plate

20 AED

Watermelon and cheese Salad (new)

12 AED

Oven Baked Pans
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Potato And Egg Pan

25 AED

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Oven Baked Egg Pan

18 AED

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Oven Baked Shakshuka Pan

22 AED

Tomato Meat Pan

31 AED

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Egg & Sujuk Pan

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Optimized-mashed potato pan

Mashed Potato & Meat Pan

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Oven Baked Snacks
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Spinach Triangle Fatayer

9 AED

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Palestinian Mutabbaq Zaatar (new)

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Mamaesh Yaffawi

Yaffawi Sfeha Served With Yogurt

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Mana'esh
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Palestinian Authentic Za'atar Manaesh

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Cheese & Zaatar Manaesh

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Labneh & Za'atar Manaesh

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Labneh And Vegetable Manaesh

13 AED

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Palestinian Dugga Manaesh

9 AED

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Palestinian Dugga And Cheese Manaesh

14 AED

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Zaatar Jabali Manaesh

12 AED

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Akkawi Cheese Manaesh

15 AED

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Kashkawan Cheese Manaesh

14 AED

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Muhamarah And Cheese Manaesh

17 AED

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Pomegranate Crispy Minced Meat Manaesh "served with yogurt & Lemon"

18 AED

Optimized-Pomegranate Minced Meat Mana’esh

Crispy Minced Meat Manaesh "served with yogurt & Lemon"

15 AED

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Egg And Cheese Manaesh

26 AED

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Oven Baked Chicken Shawarma Fatayer

27 AED

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Oven Baked Beef Shawarma Fatayer

29 AED

Optimized-Chili Minced Meat

Chili Minced Meat And Cheese Fatayer

25 AED

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Chicken & Cheese Fatayer

27 AED

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Kofta And Hummus Fatayer

27 AED

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Halloumi And Za'atar Vegetable Fatayer

26 AED

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Mix Cheese Fatayer

25 AED

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Muhamarah And Cheese Fatayer

19 AED

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Mozkawi Fatayer

20 AED

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Nabulsi Cheese And Green Za'atar Fatayer

27 AED

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Palestinian Dugga And Cheese Fatayer

18 AED

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Za'atar & Cheese Fatayer

15 AED

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Sujuk And Cheese Fatayer

25 AED

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Oven Baked Falafel Fatayer

23 AED

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Turkey And Cheese Fatayer

23 AED

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Za'atar Jabali & Feta Fatayer

18 AED

Wraps
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Oven Baked Chicken Shawarma Wrap

26 AED

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Oven Baked Beef Shawarma Wrap

28 AED

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Turkey & Cheese Wrap

22 ِAED

Optimized-Lebanese Sujuk & Cheese Wrap

Lebanese Sujuk Wrap

22 AED

Optimized-Chicken Wrap

Chicken & Cheese Wrap

22 AED

Optimized-BakedFalafel Wrap

Oven Baked Falafel Wrap

22 AED

Optimized-Kofta & Hummus Mana'esh Wrap

Kofta And Hummus Wrap

22 AED

Optimized-Hallomi & Zaatar Wrap

Halloumi & Zaatar Wrap

24 AED

Sweets
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Oven Baked Nabulsi Kunafa rolls

10 AED

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Chocobanana Manaesh

15 AED

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Oven baked umm Ali

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Um Hussam Ka'ek

Umm Hussam Ka'ek 12 Rings

25 AED

Optimized-Kaek Um Hussam

Umm Hussam Ka'ek 1 KIlo

75 AED

Hot Drinks
Tea

Black Tea (Plain, Mint, Sage)

9 AED (Complementary Tea Refill for Dine-In)

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Turkish Coffee

12 AED

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Karak Tea With Cardamom

9 AED

coffee

Organic Coffee (Americana, Latte, Cappuccino, Espresso)

13 AED

greeeeen tea

Organic Green Tea

9 AED

Cold Drinks
Fresh Juice All Juices

Fresh Orange Juice

15 AED

Fresh Juice All Juices

Fresh Lemon Mint Juice

15 AED

Fresh Juice All Juices

Fresh Pomegranate Juice

29 AED

Optimized-Iced Hibiscus

Iced Hibiscus

12 AED

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Jasmine White Tea - Nai

9 AED

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Hibiscus Flower Tea - Nai

9 AED

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Ginger Green Tea - Nai

9 AED

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Moroccan Mint Tea - Nai

9 AED

Hammoudeh Shanieneh

5 AED

Pepsi

6 AED